Instagram Reels, IGTV or Stories – Which Should I Use?!

Have you ever tried to put together an awesome piece of video content on Instagram but weren’t quite sure which feature best suits your needs? Maybe you considered Instagram Reels where you could gain organic exposure and leverage off the highly publicised feature. Perhaps you wanted to film something a little longer and post it …

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More followers

Does Having More followers Equal More Success?

The number of social media followers one has is often recognised as a popularity status or source of credibility. However, there is much more to followers than you think. Value, engagement, reach, following count and influencers are all important to explore, just to name a few. Let’s not forget about the consumers beyond your followers, …

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Customer experience

Customer Experience: Blending the Online and Offline

Customer experience is increasingly becoming a priority for businesses large and small. But blending the physical and digital to create a consistent, multi-channel customer experience is often a long way behind. While we traditionally expect a high level of customer service when we interact with people face to face, the same level of customer service …

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