When you think about your favourite brands, who springs to mind? Is it the local coffee shop on the corner, or perhaps that little boutique store in the next suburb? Now, consider why you love it. Chances are that they’ve nailed their customer retention strategies. This may be through a number of ways, including offering … Read more
If you’re a business owner, we’re sure you would have considered customer retention strategies and asked yourself, “how do I keep my customer’s coming back for more once I have sold them a product or service?”. On the same note, we also understand that customer acquisition is just as challenging, if not more. However, once … Read more
We acknowledge the Bunurong/Boon Wurrung People, the traditional custodians of the land on which we live and work. We pay our respect to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander peoples. We are committed to moving towards justice, truth, equality and liberation for First Nations people and are proud advocates of Pay The Rent.
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