Author: Jessica Humphreys

Customer experience

Customer Experience: Blending the Online and Offline

Customer experience is increasingly becoming a priority for businesses large and small. But blending the physical and digital to create a consistent, multi-channel customer experience is often a long way behind. While we traditionally expect a high level of customer

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Brand Choice

Brand Choice: Why Do We Choose One Over Another?

When you work in branding, you often ponder brand choice and why people choose one over another. Is it the price? How about the perceived quality or reputation of the product? Or is it because someone else told you about

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Social Media: A Tool for Customer Care

In times like the present, there’s never been a greater need to view and treat your social media channels as a customer service tool. Sure, we can email or phone a business, but in reality, most of the time we

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Consider Conscious Consumption This Christmas

Before you go click crazy this Christmas, we urge you to stop and think about what you are purchasing and consider what you really need. I know, I know… it’s weird; we are a branding agency that works with businesses

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An Easy and Customisable Quiz Tool For Your Biz

As digital marketers and communicators, we use a number of different tools to regularly help us create and disseminate content to a variety of different audience. Whilst creating social media content for our clients we have noticed that quiz style

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A few months into life at Oraco and Kannika is already deep in content plans, client shoots, brand partnerships and lots of ideas for our own branding along the way.

She brings a background in content creation, social media and influencer partnerships, but what we’re loving most is the perspective she brings to the work and the questions she asks along the way.

Very glad to have this face around the studio 🤎
On location with supervision 🤎

We loved teaming up with @joannaphotography.au on this shoot for @waltarahomes. 

Together, we created a library of authentic, high-quality content that helps tell the brand's story across socials, websites, campaigns and beyond.

A well-planned content shoot means months of purposeful content, giving brands the confidence to show up consistently and connect with their audience.

And of course, no shoot would be complete without Bobby, Scott's very dedicated on-site supervisor, making sure everything ran smoothly 🐾

Photograph: @joannaphotography.au
Team File 022: Pending 👀

Notebook open.
Camera ready.
Coffee poured.

One more introduction to make...

Tomorrow.
One of the biggest mistakes businesses make is assuming their customers think the same way they do.

You're often too close to your own business to see what truly makes your brand distinctive.

Sometimes the most valuable thing we can do isn't create something new. It's help you recognise what was there all along.

That's why every branding project we work on starts with understanding, not assumptions.
Branding Agency

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