Category: Social Media

Online reputation

The Importance of Online Reputation Management

When it comes to business, there is nothing more important than building and protecting your brand’s reputation. In most industries, people tend to search for a business online or ask for a recommendation from a friend. In both instances, people

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LinkedIn

How to Use LinkedIn to Benefit Your Brand

While it’s not as trendy, youthful or quirky as Instagram or TikTok, LinkedIn has a lot of value to offer, especially when it comes to benefiting your business, brand, or personal profile. LinkedIn used to be viewed as the ideal

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More followers

Does Having More followers Equal More Success?

The number of social media followers one has is often recognised as a popularity status or source of credibility. However, there is much more to followers than you think. Value, engagement, reach, following count and influencers are all important to

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Instagram story

Instagram Story Hacks You NEED to Know!

Hey there Instagrammers! Are you looking for story hacks to take your content to the next level? There are so many tips and tricks popping up on how you can get creative when creating an Instagram story. From filters to

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Slacktivism

Armchair Activism or Slacktivism – What is it?

OPINION PIECE With social media constantly changing and adapting, so too are our ways of protesting and activism. While the good ol’ protest march is still very much a thing (COVID aside), an increasing number of social media users are

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Social Media Branding

Social Media Branding and Its Benefits

“Your brand is a story unfolding across all customer touchpoints.” – Jonah Sachs Most people have some knowledge of what branding is. In this day and age, we are told that even we as individuals are ‘brands’, each telling our

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Customer experience

Customer Experience: Blending the Online and Offline

Customer experience is increasingly becoming a priority for businesses large and small. But blending the physical and digital to create a consistent, multi-channel customer experience is often a long way behind. While we traditionally expect a high level of customer

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